European & US Collision Repair Inc

SecretNinjaJSD a month ago

They did an amazing job repairing my vehicle that was a victim of a side swipe hit and run. Doesn't even look like an accident occured to begin with. Will be coming back here (hopefully not!) for any future damages! The repairs took longer than usual (3 weeks), but this was not at the fault of the staff here. My insurance didn't cover a specific part which caused delays because I wanted it fixed. The staff here were friendly, informative, and did everything they were supposed to!

J Finley Bird Edited 2 months ago

I would have preferred to resolve this directly rather than leave a negative review, but my experience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14–15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be address

Natalie Scholl Edited 3 months ago

My car was recently hit while parked on the street and I came here for repairs. I picked my car up today and it looks good as new! I even noticed that the inside of my car is cleaner than when I dropped it off, which was unexpected but extremely appreciated. Aside from the great work, the team here was extremely friendly and responsive. They were so helpful in explaining everything that they would do. I would highly recommend coming here!

Katherine Sopranos 3 months ago

I have consistently had outstanding repair work and customer service at European & US Collision Repair. The professionalism, high level of expertise and specialized repair work are unmatched. I highly recommend the team here---whether your repair work is big or small---you and your car will be treated with great care.

Matthew Stillman 4 months ago

They were so fast getting my car ready I thought it would take weeks, because that’s what other shops were saying. They legitimately got it done in a week and the employees were very kind and helpful! Highly recommend!